Far from just a front-end tweak or an exercise in staff reduction, implementing a true Artificial Intelligence strategy means turning the status quo of customer interactivity inside out. John O’Malia, CEO and founder of Vaix.ai, believes the early adopters of deep data and personalisation strategies will see immediate positive upticks in both acquisition and retention. [ ] The post Comment: AI heralds a paradigm-shift in customer relationships appeared first on iGaming Times.
https://www.igamingtimes.com/2018/02/09/ai-customer-relationships/
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